All items are made individually for you once an order is placed.
Production typically takes 2–5 business days before shipping.

Because orders move into production quickly, changes or cancellations are only possible if you contact us as soon as possible after placing your order. Once production has started, we’re unable to make changes.

Please double-check your size, color, and shipping details before checkout.

After production, shipping usually takes 5–10 business days.
Delivery times may vary slightly based on location and carrier.

Once your order ships, you’ll receive a tracking link via email.

Shipping costs are detailed after checkout.

Purchases over €150 might be subject to local VAT and additional duties on customs.

Orders outside of the European Union might be subject to additional shipping costs and duties.

Each item is made to order, so we’re unable to accept returns or exchanges for:

• Incorrect sizing

• Change of mind

• Buyer’s remorse

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photos of the issue.
We’ll work with our fulfillment partner to arrange a replacement or refund where appropriate.

To avoid sizing issues, please refer carefully to our size charts before ordering. If you’re unsure, feel free to reach out — we’re happy to help

If your tracking shows no movement for an extended period or a package appears lost, please contact us.

Once a shipment is confirmed lost by the carrier, we’ll assist with a replacement or refund, depending on the situation.

Delivery delays caused by carriers, customs, or peak shipping periods are unfortunately outside our control, but we’ll always do our best to support you.

Will the print look exactly like the mockups?
We do our best to display accurate colors, but colors may vary slightly due to screen settings and the printing process.

How should I wash my garment?
For best results:

• Wash inside out

• Cold water

• Hang dry or tumble dry low

• Do not iron directly on print

Following care instructions helps preserve print quality.

International orders may be subject to customs or import fees, which are determined by local authorities and are the responsibility of the customer.

• We are not responsible for delays caused by carriers, customs, or incorrect shipping information provided at checkout.

• Policies may be updated occasionally to reflect operational or legal changes.

If you have any questions before ordering, don’t hesitate to contact us — we’re here to help.